If I have a Basic License and want to upgrade to a Pro version, can I get a credit for the price I paid for the Basic version? Support expires after 12 months, but you have the option to renew to get free upgrades and tech help. Home and business owners can download and use Sighthound Video. Sighthound Sentry is licensed to OEM manufacturers for them to integrate into their products and services. No, you will need to purchase a Sighthound Video license to run the Basic or Pro versions of Sighthound Video. Will my Vitamin D license work with Sighthound Video? Please use a credit card or funds in your Paypal account for an immediate purchase. Paypal doesn’t release eCheck payments to merchants for about a week. I paid with a Paypal eCheck and didn’t get my license yet. Take a look at this page, which includes open source credits. Thanks for asking – we have some others we’d like to credit. Low resolution, one camera, local storage. Sighthound works on Mac OS 10.10 and later, Windows 7, 8, and 10.

Close the program and log back in using your Sighthound account credentials. To fix, go to Help -> Show License Information in the application, right click on the dog logo and select 'Disconnect my account'. Otherwise the desktop application doesn't know you purchased a license. You must log into the Sighthound application with the same user ID and password you use for the Sighthound account you used to buy the license.

Why doesn't the Sighthound software see the license I just purchased? Our Cloud service is a developer API and has no connection to Sighthound Video which runs on your computer. Yes, Sighthound Video versions 4.0 and higher support audio.ĭoes my home video go to your cloud servers? Use localhost to run a web browser on the same machine as the software, Internal IP address to run a smart device or web browser on the same wi-fi network as the computer and cameras, and External IP Address to view your system while away from your own wi-fi network, such as on a cellphone, from a hotel, or from work. Sighthound is showing me three IP addresses in the Remote Access set up tab. A few cameras only stream to their own cloud services and cannot be used with third party software. Select “Other IP Camera” from the drop down and enter the IP stream info, usually found in the camera manual (more details here). Does Sighthound Video work with IP cameras that are not on the pre-configured list?

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